Hospital Information

Parking

Parking is free for Parents of babies on the neonatal Unit – please ask on the unit for details how to obtain free parking.

Ward Information

Neonatal Unit-

Virtual Tour

Location

We are on the first floor of the hospital opposite ward F12.

The neonatal unit at West Suffolk Hospital provides care for sick and preterm infants from 30 weeks gestation onwards. Babies come to us for a variety of reasons and stay with us for varying lengths of time ranging from a few hours to a few weeks.

Services provided

We have 12 cots in total which can be used for babies requiring short term intensive care, high dependency care and special care depending on the needs of the individual baby. Staff on the unit work hard to keep parents as much involved as possible in their baby’s care and to deliver high quality, safe and effective family centred care.

Visiting times

Parents and siblings may visit their baby at any time of the day or night on the neonatal unit.

Other family and friends are restricted to 2.30pm – 4.00pm and 7.00pm – 8.00pm. Visitors should be accompanied by the baby’s parents, restricted to only two per baby please. No other children under 15 are permitted onto the unit. Any queries regarding visiting can be answered by the nurse in charge.

Patient information

We ask that for the comfort and privacy of our babies and families that mobile phones and other electronic devices are kept in silent mode whilst on the unit.

Premature and sick babies are particularly vulnerable to infection, therefore it is essential that all visitors to the unit wash their hands before entering and before handling a baby. It is also important that you inform us if you or any member of your family is unwell in any way.

Paediatrics-

Location

• The Rainbow ward (F1) is located on the 1st floor within West Suffolk Hospital
• The children’s outpatient department is located on the ground floor below the Rainbow ward (F1)

The West Suffolk Hospital has a dedicated children’s inpatient ward and Children’s Assessment Unit (CAU) on the Rainbow ward. The Rainbow children’s outpatients service has blood testing facilities. Children’s care is linked to and jointly planned with health, education, social care and external agencies.

Services provided

We offer numerous specialities for children including:

• Accident and emergency
• Allergies
• Cancer
• Cardiology
• Diabetes
• Ear, nose and throat
• Endocrinology
• General paediatrics
• Hypnotherapy
• Neurology
• Neonatal care
• Orthopaedics
• Outpatients
• Phlebotomy
• Play service
• Physiotherapy
• Psychology.

We have strong connections with other specialist children’s units such as Addenbrooke’s and the Norfolk and Norwich University hospitals.

Facilities

There is a restaurant located on the ground floor called the Courtyard Cafe, you will also find a W H Smith, ATM and payphone

On the first floor there is a restaurant called Time Out